Frequently Asked Questions

Welcome to our FAQ section - Here, you'll find answers to common questions about our services, the staining process, and maintenance tips. We aim to provide our customers with all the information necessary to make informed decisions about enhancing and protecting your outdoor spaces. If you have any additional questions, free to reach out to us!

HOW IT WORKS

Glad you found us! Here is a quick run down on what to expect moving forward with Superior Stain

1. Free Estimate - In person or photos with information

2. Accept estimate with estimated timeframe for work to be completed

3. Notified when job will be started days or weeks before

4. Clean and prep using a variety of methods focused for the specific project

5. Stain, Paint or Wash

6. Clean up and Invoice Created

Frequently Asked Questions & Answers

I have a new construction, when should I have this stained?

New constructions should be stained based on the moisture content of the wood after installation, rather than adhering to the common misconception that a waiting period of 6 months to 1 year is necessary for application. Every project is different, so it is important to refer to the condition and moisture levels of the materials used, to ensure optimal results.

How often should I have an existing structure stained for maintenance?

Most often, maintenance staining should be done once every 1-3 years, consistently to best protect your investment.

For proper maintenance and protection, the frequency an outdoor structure should be stained can vary according to a few things; including the amount of direct UV exposure, weather exposure, general wear & tear over time, as well as consideration for the original stain product & finish used previously (example: transparent stain may require more frequent reapplication, compared to semi-transparent & solid stains.)

Does the type of stain matter? What products should I be using?

Yes - the type of stain used, either initially or previously, is arguably one of the most important aspects to consider in both new and existing constructions.

Different types include penetrating oil-based, and film forming water-based stains; each of these also include different finishes such as transparent, semi-transparent, semi-solid, and solid.

*Penetrating oil-based stain is best utilized on unfinished new constructions, or light-to-moderately worn structures.

*Film forming water-based stain is best utilized on previously coated surfaces, or older & heavily worn structures.

How can I prolong the maintenance lifespan of my outdoor structure?

DO:

Be consistent, and stay on a maintenance schedule.
Keep outdoor structure swept clean from accumulation of dirt & debris.
Lightly wash any dirty areas with water from hose (without pressure).

DO NOT:

Drag heavy objects across horizontal surfaces, leading to scratching & damage of the applied stain finish.
Leave moisture-collecting objects on the structure surfaces for extended periods (example: outdoor rugs, flowerpots, etc.)
Use a metal-edge shovel for snow removal, or a metal rake for removal of leaves on surfaces.